AI & discovery
How AI Assistants Can Help Customers Discover Products
Visitors have questions a product card does not answer. This guide explains how an assistant grounded in your catalogue can help, and where it must stay silent.
· 2 min read
An interactive virtual showroom: what visitors can do, step by step
Interactive means a visitor can act, not only watch. This page describes the interactions available in a published Immersiq tour, so you know what your customers will experience.
Passive tours get admired and abandoned
If the only thing a visitor can do is rotate a picture, they leave with questions and no easy way to ask them. Interaction should lead somewhere useful.
Every action ends in information or an enquiry
Taps open product details, the shortlist collects interest and the enquiry form delivers the context to your team.
A synthetic sample for demonstration. It is not a real business. Open full screen
Open the demo and tap tags, arrows and the shortlist.
What you can do
Look and move
Drag to look around, tap arrows to move between scenes or pick an area on the floor plan.
Open products
Tap a tag to see images, specifications, variants and, if you publish them, price and availability.
Shortlist
Save products and share the list.
Ask about the showroom
On plans that include it, visitors can ask questions answered only from your published catalogue, with sources shown.
Enquire
Send a message that includes the selected products and scene.
How it works
Open the link
No installation or account.
Explore
Look around and move between areas.
Choose
Open products and build a shortlist.
Enquire
Send the shortlist with a message.
Where it fits
Browse on a phone
Touch controls and a layout designed for small screens.
Share a shortlist
Send a link to a partner or colleague.
Ask a quick question
Get an answer from the catalogue without waiting.
Benefits
- Interactions are optional: visitors choose their pace
- Answers never invent products that you have not published
- Everything works without cookies or sign-up
Limitations to know about
- The Ask feature only answers from published catalogue data and says so when it cannot
- Answers should not be relied on for safety or legal decisions
- Interactivity is not the same as free movement through a 3D world
Guides
Growth & measurement
How to Turn Virtual Tour Visitors into Sales Enquiries
A tour that is admired but never acted on does not help the business. This guide covers making enquiries easy and specific, using shortlists and following up with context.
· 2 min read
Frequently asked questions
Does Ask make things up?
It is instructed to use only your published products and to say when it does not know. Review what it says before relying on it.
Is it accessible?
Keyboard controls and labelled buttons are provided, though a panorama is inherently visual, so product information is also available as text.
Can I turn features off?
Several features depend on your plan and your settings.
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