Help centre / Uploading Images
Uploading and replacing images
- Drag files into Add panoramas in the editor, or use Replace panorama image on a scene.
- A replacement is validated first; if it fails, your current image stays untouched.
- Product images (JPEG/PNG/WebP, up to 10 MB, 12 per product), floor plans and logos are re-encoded and stripped of location metadata (EXIF) for privacy.
- Panoramas above 8192 px wide are resized for fast viewing.
Still stuck? Contact us or open a ticket from your dashboard.